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GoMo FAQs

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    #1202
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    James__10 wrote: »
    Moved into a new house which has no internet at the minute and won't be for the foreseeable future. I'm already with GoMo but thinking about ordering another sim for SkyQ box and Netflix and YouTube? Would 80gb a month be enough?

    Not a chance, Netflix on a TV will eat that data allowance in a couple of days


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    #1203
    micks_address
    Registered Users Posts: 8,483 ✭✭✭micks_address


    Question on the data setting. I ported the family three iPhones from eir and the apn was myeir instead of my meteor..was working ok but wife couldn't get any data today outside house. Changed apn to mymeteor and seems to be working now...


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    #1204
    SCOOP 64
    Registered Users Posts: 5,232 ✭✭✭SCOOP 64


    micks_address wrote: »
    Question on the data setting. I ported the family three iPhones from eir and the apn was myeir instead of my meteor..was working ok but wife couldn't get any data today outside house. Changed apn to mymeteor and seems to be working now...


    I Have a iphone data speeds not good but my APN saids data.myeirmoble.ie.
    speed test just now 0.04 download 1.12 upload.


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    #1205
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    Is voicemail free on Gomo?


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    #1206
    JTMan
    Registered Users Posts: 5,538 ✭✭✭JTMan


    Curb Your Enthusiasm wrote: »
    Is voicemail free on Gomo?

    Yes


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    #1207
    Kenny Powers
    Registered Users Posts: 980 ✭✭✭Kenny Powers


    Any one know how much it cost to divert calls to another number?


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    #1208
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    Kenny Powers wrote: »
    Any one know how much it cost to divert calls to another number?

    Providing it’s another Irish landline or mobile then it should be free.


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    #1209
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    Trying to set up voicemail. Ringing 171, it doesn't recognise my phone number at all. Anyone have similar problems? Pressed # to use my own number and also entered it manually. Nothing.


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    #1210
    dollylama
    Registered Users Posts: 286 ✭✭dollylama


    Aquos76 wrote: »
    Providing it’s another Irish landline or mobile then it should be free.

    Isn't there always a divert charge on call diverts though? So the minutes might not be chargeable but there'll be a few cents charged for every call diverted?


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    #1211
    jrmb
    Registered Users Posts: 697 ✭✭✭jrmb


    dollylama wrote: »
    Isn't there always a divert charge on call diverts though? So the minutes might not be chargeable but there'll be a few cents charged for every call diverted?
    No, I have a divert running at no extra cost to me. It didn't cost anything extra when I was with Eir either.


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    #1212
    xraylady
    Registered Users Posts: 407 ✭✭xraylady


    Regarding Hotmail email addresses - just received this reply from their customer service
    They’re ‘not sure’ what the problem is.


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    #1213
    JTMan
    Registered Users Posts: 5,538 ✭✭✭JTMan


    xraylady wrote: »
    Regarding Hotmail email addresses - just received this reply from their customer service
    They’re ‘not sure’ what the problem is.

    The problem is MS are blocking GoMo emails. Eir need to engage with MS on the issue.


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    #1214
    JoeCat
    Registered Users Posts: 122 ✭✭JoeCat


    Has anyone had the issue when porting from Eir top up?

    " Your port is rejected as there is already a move in progress for this number in donor network Meteor. Please schedule the port again or contact donor operator."

    There was no port in in progress as the error message says and it failed already 2 times... I have no idea what to do. GoMo are saying that they are not able to do the port for me, so I am stuck paying but the number doesn't port in. (Already a month and a half like that!).


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    #1215
    jobless
    Registered Users Posts: 2,183 ✭✭✭jobless


    Can anyone send me the details how to get / set up voice mail NUM?


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    #1216
    Gooser14
    Registered Users Posts: 1,556 ✭✭✭Gooser14


    jobless wrote:
    Can anyone send me the details how to get / set up voice mail NUM?


    Dial 171 & follow instructions.


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    #1217
    SCOOP 64
    Registered Users Posts: 5,232 ✭✭✭SCOOP 64


    My phone has now stop making or receiving calls ,turned phone off and on, coverage ok, account not suspended.


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    #1218
    kippy
    Registered Users Posts: 18,453 ✭✭✭✭kippy


    SCOOP 64 wrote: »
    My phone has now stop making or receiving calls ,turned phone off and on, coverage ok, account not suspended.

    Have you tried the SIM in another phone?
    Airplane mode or anything like that not enabled accidently by any chance?


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    #1219
    Jeff2
    Registered Users Posts: 7,007 ✭✭✭Jeff2


    Gooser14 wrote: »
    Dial 171 & follow instructions.

    Thing is people dial 171 and when asked for a number the tend to put is eather sim number or other numbers rather than a new pass number.

    Then They get confused.


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    #1220
    Griffinx
    Registered Users Posts: 496 ✭✭Griffinx


    There seems to be an issue with ported numbers and voicemail.

    When I dial 171 to setup voicemail it says

    Press # if dialling from own number or the number if dialling from another phone. When I press # it says you have put in the wrong number and to set up mailbox got to 171.

    But I have just dialled 171 from the number.

    Gomo then told me via email to dial ##002# to set up voicemail

    I did this and the phone said Call forwarding ALL erasure was successful

    I then tried 171 again but the problem is still the same as above.

    Has anyone any idea how to resolve this issue please


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    #1221
    SCOOP 64
    Registered Users Posts: 5,232 ✭✭✭SCOOP 64


    kippy wrote: »
    Have you tried the SIM in another phone?
    Airplane mode or anything like that not enabled accidently by any chance?


    All settings good,will try another phone,don't know why its stopped now.

    Tried another phone still the same,could a network go down in a area for bad weather? it was working when i got the sim 2 weeks ago.


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    #1222
    wolfyboy555
    Registered Users Posts: 1,428 ✭✭✭wolfyboy555


    I have ordered two SIM cards to give to two different family members. I am wondering if is possible to set up separate payments for each or do they have to be linked to the same card?


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    #1223
    Heighway61
    Registered Users Posts: 1,966 ✭✭✭Heighway61


    Would anyone know if there is an alternative form of ID they would accept if I don't have a driver's licence or passport?


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    #1224
    twomonkeys
    Registered Users Posts: 168 ✭✭twomonkeys


    wolfyboy555 wrote: »
    I have ordered two SIM cards to give to two different family members. I am wondering if is possible to set up separate payments for each or do they have to be linked to the same card?

    The two SIM cards will be charged to the same card that originally paid for them on the order. This can be changed by going into the GOMO account for each SIM, go to MY GOMO, My Payments, then there is a section for Manage my Cards, where you can add a new card for payments.


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    #1225
    Ten Pin
    Registered Users Posts: 2,816 ✭✭✭Ten Pin


    I have ordered two SIM cards to give to two different family members. I am wondering if is possible to set up separate payments for each or do they have to be linked to the same card?

    If both SIMs are linked to the same gomo login then the payment will come from the payment card linked to that gomo account. In order to have separate payment sources for each SIM, a separate gomo account for each SIM would be required.


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    #1226
    BKWDR
    Registered Users Posts: 2,172 ✭✭✭BKWDR


    Just loaded mygomo sim into a dual xiaomi Mi 9T phone.
    Says 4G but nothing on speedtest, 0.07 Download

    Looks to be full bars and says 4g.
    Its like it's not registering... Any help... I've tried searching this thread


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    #1227
    BKWDR
    Registered Users Posts: 2,172 ✭✭✭BKWDR


    BKWDR wrote: »
    Just loaded mygomo sim into a dual xiaomi Mi 9T phone.
    Says 4G but nothing on speedtest, 0.07 Download

    Looks to be full bars and says 4g.
    Its like it's not registering... Any help... I've tried searching this thread

    OK so I made a call and now I can just see the h+ thing beside the signal and it says I'm getting 6 mb down now


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    #1228
    BKWDR
    Registered Users Posts: 2,172 ✭✭✭BKWDR


    BKWDR wrote: »
    OK so I made a call and now I can just see the h+ thing beside the signal and it says I'm getting 6 mb down now

    And it's back to nothing. I'm getting 40+mb down on my Vodafone sim


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    #1229
    fbradyirl
    Registered Users Posts: 1,156 ✭✭✭fbradyirl


    Does anyone know if I can decide to port after trying out the sim for a few days or must I decide to keep my number when doing original signup?


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    #1230
    Kenny Powers
    Registered Users Posts: 980 ✭✭✭Kenny Powers


    fbradyirl wrote: »
    Does anyone know if I can decide to port after trying out the sim for a few days or must I decide to keep my number when doing original signup?

    Yes I tested for 3 Weeks before porting


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    #1231
    Lennyzip
    Registered Users Posts: 352 ✭✭Lennyzip


    BKWDR wrote: »
    And it's back to nothing. I'm getting 40+mb down on my Vodafone sim

    Can you use both SIM cards in a dual phone for internet ? Thought you had to designate one or the other. Might be a conflict there .


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