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Philips Hue FAQ

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    #2252
    irelandrover
    Registered Users Posts: 3,704 ✭✭✭irelandrover


    Calla

    https://www2.meethue.com/en-gb/p/hue-white-and-colour-ambience-calla-large-outdoor-pedestal/1743730P7

    Lily
    https://www2.meethue.com/en-gb/p/hue-white-and-colour-ambience-lily-outdoor-spot-light/1741530P7

    I wrote to Philips asking them for help. This has me really puzzled.


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    #2253
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    I'm wondering has it to do with 24volt supply and max 3 on each line...

    I could of course be wrong but that could explain it.


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    #2254
    irelandrover
    Registered Users Posts: 3,704 ✭✭✭irelandrover


    punisher5112 wrote: »
    I'm wondering has it to do with 24volt supply and max 3 on each line...

    I could of course be wrong but that could explain it.


    The base unit is 40W and claimed you can have 5 on each base unit. Thanks for the help anyway. Ill play around with it again tonight and also see the response from Philips.


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    #2255
    irelandrover
    Registered Users Posts: 3,704 ✭✭✭irelandrover


    Philips service were very good when I got in touch. They offered to send a new base unit and connectors for troubleshooting but said the units were likely defective.

    I returned the 2 units and got 2 new ones. Plugged them in and they worked straight away.


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    #2256
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    Okay moving into new house and have coloured hue bulbs from old house.

    Regular Dimmer switches in new house so take it no issues dimming them manually via this switch.

    Also about 10 gu10 spotlights downstairs installed. Want to change these also to hue or compatible.

    What are the ikea one's like can they be controlled via the hue app or any issues especially option for setting timers

    Going the lazy option linking Alexa to lights so can voice activate them. So just leave light dimming switch onto full. Don't want to get hue Dimmer switches

    Any help appreciated.. Is AndyBoBandy in the house :-)

    https://www.dublinarsenal.com/



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    #2257
    AndyBoBandy
    Moderators, Social & Fun Moderators Posts: 15,040 Mod ✭✭✭✭AndyBoBandy


    Irish Gunner wrote: »
    Regular Dimmer switches in new house so take it no issues dimming them manually via this switch.

    no, old fashion dimmer switches won't work with Hue Bulbs. They'll turn the lights on and off like a normal on/off switch, but won't dim them, for that you'd need a Hue Dimmer Switch. I'd also recommend losing the traditional dimmers and replace with simple on/off switches.
    Irish Gunner wrote: »
    Going the lazy option linking Alexa to lights so can voice activate them. So just leave light dimming switch onto full. Don't want to get hue Dimmer switches

    I have zero experience of using Hue outside of Hue (with the likes of Alexa etc...), apart from using Siri the odd time.
    Irish Gunner wrote: »
    Is AndyBoBandy in the house :-)

    BoBandy is always in the house.....


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    #2258
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    Do not use a dimmer switch unless specifically for hue bulbs, you will blow the sh1t out of them....

    I use Alexa sometimes.

    Just so use to having phone and do most with that.


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    #2259
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    AndyBoBandy wrote: »
    no, old fashion dimmer switches won't work with Hue Bulbs. They'll turn the lights on and off like a normal on/off switch, but won't dim them, for that you'd need a Hue Dimmer Switch. I'd also recommend losing the traditional dimmers and replace with simple on/off switches.



    I have zero experience of using Hue outside of Hue (with the likes of Alexa etc...), apart from using Siri the odd time.



    BoBandy is always in the house.....

    Cheers might see about changing the Dimmer switches. Two Dimmer switches one for the spotlights other for main light. So may look at changing these to double light switch

    What about the gu 10 bulbs. The hue are expensive so better save up as need 10 in total or better go with a compatible bulb like IKEA ones.

    Hopefully AndyBoBandy has not left the house :-)

    https://www.dublinarsenal.com/



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    #2260
    AndyBoBandy
    Moderators, Social & Fun Moderators Posts: 15,040 Mod ✭✭✭✭AndyBoBandy


    I only have Hue GU10's so can't comment on non Hue ones, but if you wait, and check Amazon daily, you will see good deals on them.


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    #2261
    Sherfin
    Registered Users Posts: 203 ✭✭Sherfin


    Ikea GU10 will work, but can be difficult to set up.
    I got 4 of these recently. Figured at €6 each, I could continue using them as 'dumb' bulbs if I couldn't connect them.
    https://www.ikea.com/ie/en/p/tradfri-led-bulb-gu10-400-lumen-wireless-dimmable-warm-white-60420041/
    They show in the hue app and work with google voice control and a hue motion sensor.
    To get them into the app, they almost had to be touching the bridge and took a few attempts but worth it in the end :)


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    #2262
    AstraMonti
    Registered Users Posts: 5,718 ✭✭✭AstraMonti


    Sherfin wrote: »
    Ikea GU10 will work, but can be difficult to set up.
    I got 4 of these recently. Figured at €6 each, I could continue using them as 'dumb' bulbs if I couldn't connect them.
    https://www.ikea.com/ie/en/p/tradfri-led-bulb-gu10-400-lumen-wireless-dimmable-warm-white-60420041/
    They show in the hue app and work with google voice control and a hue motion sensor.
    To get them into the app, they almost had to be touching the bridge and took a few attempts but worth it in the end :)

    I had bought a few of them as well, and it was a proper PITA to get them to sync with the hue bridge. They worked for about 2 weeks, then one by one start to disconnect. I did it the resync 2-3 times and then i just replaced them with Philips in black friday. Too much pain for the savings.


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    #2263
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    Okay may just leave as is and get hue gu 10 when deals come up and I have cash for them

    https://www.dublinarsenal.com/



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    #2264
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    Irish Gunner wrote: »
    Okay may just leave as is and get hue gu 10 when deals come up and I have cash for them

    Best option to be honest.

    I'm buying then going fitting the lamp holders....

    Plan on doing kitchen and sitting room, disco app will look good then.


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    #2265
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    Okay discussion ongoing with Miss Gunner on the Dimmer switches.

    Can they blow the Philips hue bulbs if we don't replace them with regular switches

    I want to replace them but asked what difference does it make..

    (Insert smart Smiths song reference here)

    Anyone

    https://www.dublinarsenal.com/



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    #2266
    Alkers
    Registered Users Posts: 6,817 ✭✭✭Alkers


    I don't think there's an issue once you leave them permanently on the fully on position, or even if you turn them on and off. Dimming at the switch will likely cause some issues.


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    #2267
    NoeldeBournaix
    Registered Users Posts: 258 ✭✭NoeldeBournaix


    Irish Gunner wrote: »
    Okay discussion ongoing with Miss Gunner on the Dimmer switches.

    Can they blow the Philips hue bulbs if we don't replace them with regular switches

    I want to replace them but asked what difference does it make..

    (Insert smart Smiths song reference here)

    Anyone


    I found that Philips Hue lights flicker when in a fitting (B22) controlled by an existing dimmer switch, may not always be the case. I just have lamps in rooms with dimmers, but plan to change them out at some stage.


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    #2268
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    You will damage the led bulbs if it's dimmed on a ordinary switch.

    They flicker and will burn out.


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    #2269
    BobMc
    Registered Users Posts: 1,134 ✭✭✭BobMc


    Hey All, finally thinking of adding GU10s to kitchen - recessed LEDs in at the moment, do I go for cheaper White or the extra money for Ambiance Whites? dont use ceiling lights much, theres already lamps with hues in there, lamps are ambiance whites though


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    #2270
    jones
    Registered Users Posts: 3,013 ✭✭✭jones


    I prefer the Ambiance just because you have a range of colours in ambiance which is nice for different moods - i have 14 white ambiance in my kitchen and love them and use different scenes for different times along with the motion sensor. I use basic whites for walk in wardrobes etc as i dont need any sort of colour spectrum


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    #2271
    Thoie
    Registered Users Posts: 6,344 ✭✭✭Thoie


    If I have an old lamp that, for example, suggests a max 20w bulb, can I use a "40w equivalent" Hue bulb in the lamp and set it to 50%?


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    #2272
    djivide_
    Registered Users Posts: 176 ✭✭djivide_


    Thoie wrote: »
    If I have an old lamp that, for example, suggests a max 20w bulb, can I use a "40w equivalent" Hue bulb in the lamp and set it to 50%?


    Thats about power usage not brightness, ie a 40w equivalent hue bulb only uses around 6W looking at the E14 candle bulb so no problem using it at full power in a max 20W socket.


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    #2273
    Thoie
    Registered Users Posts: 6,344 ✭✭✭Thoie


    djivide_ wrote: »
    Thats about power usage not brightness, ie a 40w equivalent hue bulb only uses around 6W looking at the E14 candle bulb so no problem using it at full power in a max 20W socket.

    In this particular case I think it's about the lampshade (silk). But now that my brain is starting to function, it's probably about the heat emitted, and LEDs wouldn't be emitting the same kind of heat.


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    #2274
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    Have regular white hue bulb in hallway but hue app can't find it. No serial number on it. However had it set up in previous house but app can't find it

    Any suggestions

    https://photos.app.goo.gl/9LLkJTizF2KoWypF9

    https://www.dublinarsenal.com/



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    #2275
    lardarse
    Registered Users Posts: 120 ✭✭lardarse


    Irish Gunner wrote: »
    Have regular white hue bulb in hallway but hue app can't find it. No serial number on it. However had it set up in previous house but app can't find it

    Any suggestions

    https://photos.app.goo.gl/9LLkJTizF2KoWypF9

    That looks like a signify bulb, not a hue bulb.
    Try turning it on and off three times pretty fast, it should then blink, then try your scan on the phone.


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    #2276
    Alkers
    Registered Users Posts: 6,817 ✭✭✭Alkers


    Picked up three colour IKEA TRADFRI E14 bulbs today for some lamps and am very impressed with them. Paired easily with the 6 on/off cycles and they do a very good job of replicating the hue colours. The blue is a bit purple but otherwise much better than anticipated. €22 which is great value seeing as the white ambiance (also IKEA) are €20.


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    #2277
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    lardarse wrote: »
    That looks like a signify bulb, not a hue bulb.
    Try turning it on and off three times pretty fast, it should then blink, then try your scan on the phone.

    Has Philips name on it. Tried turning it off and on pretty fast and didn't blink

    Still can't find it on the hue app any other suggestions

    https://www.dublinarsenal.com/



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    #2278
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    Irish Gunner wrote: »
    Has Philips name on it. Tried turning it off and on pretty fast and didn't blink

    Still can't find it on the hue app any other suggestions

    That's not hue


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    #2279
    dam099
    Registered Users Posts: 1,083 ✭✭✭dam099


    lardarse wrote: »
    That looks like a signify bulb, not a hue bulb.

    Signify is Philips lighting, they have spun off the lighting division although its still using the Philips brand.


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    #2280
    Irish Gunner
    Registered Users Posts: 3,691 ✭✭✭Irish Gunner


    punisher5112 wrote: »
    That's not hue

    Think you are right had it stored with Hue bulbs so assumed it was but seemingly not Doh!!!

    https://www.dublinarsenal.com/



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    #2281
    OffalyMedic
    Registered Users Posts: 1,512 ✭✭✭OffalyMedic


    For the last two weeks our so any light that is on at around sunset changes colour/brightness of its own accord. Any ideas how to fix it? Or why it started all of a sudden?


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